Contact Us
Get in Touch πΎ
Friendly Support for Pets & Their People
At Yoanxmβ’, we want every shopping experience to feel simple, warm, and worry-free. Whether you have a question about your order, need product details, or would like help choosing the right pet essential, our support team is happy to assist.
We are here to help make everyday pet care feel smoother, more thoughtful, and more enjoyable.
How to Reach Us
π§ Customer Support Email
service@yoanxm.com
π’ Company Information
Hangzhou Gangxi Technology Co., Ltd.
Support Hours
Our team reviews messages during regular business days and will do our best to respond as soon as possible.
Monday β Friday: Available for email support
Saturday β Sunday: Limited support or closed
Response times may vary slightly during weekends, holidays, or high-volume periods. Thank you for your patience and understanding.
For Faster Assistance β¨
To help us support you more efficiently, please include the following details when contacting us:
β Your order number
β The email address used at checkout
β A short description of your question or concern
β Photos or screenshots, if related to a product issue
This helps us find your order quickly and provide a clearer solution.
Weβre Happy to Help π€
Thank you for choosing Yoanxmβ’. From cozy pet beds to everyday walking accessories, we are grateful to be part of the small moments you share with your furry companions.
Yoanxmβ’ β Thoughtful Pet Essentials for Modern Homes.